Bill Moggridge 1943-2012

Things we like: How Lady Gaga's manager reinvented the celebrity game with social media

How Lady Gaga's manager reinvented the celebrity game with social media

Things we like: The Feedback Loop Yields a Better Coupe

Hyundai has aggressively collected customer feedback about its cars over the last decade. By listening to what Hyundai drivers want and then delivering on those desires, the company is stronger, the public perception of the brand has improved remarkably, and sales are through the roof.

http://www.wired.com/reviews/2012/03/hyundai-genesis-coupe/all/1

Things we like: Which tribe do you belong to?

However individual you think you are, you very likely belong to one of the capital's new cliques, be it the Hackney high-rollers or the new media mafia.

http://www.thisislondon.co.uk/lifestyle/esmagazine/which-tribe-do-you-belong-to-7575288.html

Things we like: Fresh Impressions on Brandmarks (from a 5-year-old)

Things we like: Why Software Projects are Terrible and How Not To Fix Them

http://sealedabstract.com/rants/why-software-projects-are-terrible-and-how-not-to-fix-them/

Things we like: Why We’re Not Hiring Creative Technologists

"The talent drifts off. The ninjas plan and conceive the work, and analyse its success, using metrics no-one else understands. Bad work proliferates, becomes accepted and normalized within the industry; the really good people get further alienated, more dust is thrown to disguise others taking their places, and round and round it goes, until no-one knows who’s a ninja and who’s not. Except for the best people, who’ve left the agency scene in the dust – and the audience, of course, who are left unmoved. Or, worse, switched off."

http://blog.wk.com/2011/10/21/why-we-are-not-hiring-creative-technologists/